Do you charge extra for locations outside Toronto?
All 24+ GTA locations within our service area receive the same pricing. There are no additional travel fees or surcharges for suburban areas like Milton, Uxbridge, or Caledon.
How quickly can you get to my area?
We respond to 97% of inquiries within 30 minutes. Most GTA locations qualify for same-day service. For areas on the outer edges of our GTA coverage — like Uxbridge or Caledon — we typically schedule within 24-48 hours. In Halifax Regional Municipality, we book on a standard scheduling window rather than same-day.
What's the difference between GTA and Halifax service?
In the GTA, we offer our full range - house cleaning, upholstery, carpet, gutters, power washing, windows, and Christmas lights. In Halifax, we currently focus on upholstery: couch and chair cleaning, mattress cleaning, and carpet and rug cleaning. Both regions get the same equipment, technique, and standards - Halifax is a newer market for us, so the service scope there is intentionally focused while we grow local coverage.
Is Halifax a new market for Zenvy?
Yes. Halifax is our newest service region, backed by the same standards we've built over 10+ years operating across the GTA. We don't yet have the same local track record in Halifax that we have in Toronto, so we're upfront about that - but every technician, every piece of equipment, and every guarantee is the same one we use on GTA jobs.
Do you serve commercial properties in the GTA?
Yes. We serve both residential and commercial properties across our GTA service areas. Commercial clients in areas like Mississauga, Markham, and downtown Toronto use our cleaning and maintenance services regularly.
What if my city isn't listed on this page?
If you're in the Greater Toronto Area or Halifax Regional Municipality but don't see your specific city listed, contact us. We may still be able to serve your location. We're continuously expanding our coverage to meet demand in both regions.
Do you serve my neighbourhood within Toronto (e.g., Liberty Village, The Beaches)?
We cover all Toronto neighbourhoods. When booking, simply provide your address and we'll confirm availability and timing for your specific area.
Which Halifax communities do you serve?
We currently cover Halifax, Dartmouth, Bedford, Lower Sackville, Cole Harbour, Eastern Passage, Spryfield, Clayton Park, Timberlea, and Fall River. That's our core cluster to start - if you're just outside these communities, reach out and we'll let you know if we can reach you.
